Knowledge Base Gen 1 Content

Captured video is stretched or cropped

Article ID: 000050044 Pro Capture Family , USB Capture Gen 1 Family , USB Capture Gen 2 Family , USB Capture Plus Family , Eco Capture Family , First Generation Capture Device

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When the aspect ratio of the input video is different from that of the captured video, the capture device will stretch, crop, or add black edges to the captured video. The processing method that is applied depends on the AR conversion property of the capture device.

If you want the captured video to keep the original scale, you can set the aspect ratio of the input video to the same as that of the captured video, or set the AR conversion property to Padding.

Relevant Topic: Use USB Capture Utility V3 to set AR conversion mode

Relevant Topic: Use the driver panel of capture card to set AR conversion mode

Relevant Topic: Captured video have black borders

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